Contact Us

We're an Australian team and we stand behind everything we sell. If something's not right, we'll make it right.

Our dedicated team is available Mon-Fri, 9am-6pm AEST to assist with your orders. Whether you have a question about shipping, returns, or product details, we are here to help.

30-day hassle-free returns on all orders 

Email us at hello@biorhythm.life

Looking for a quick answer? Check our FAQs below

FAQs

How long does delivery take?

We offer free express shipping Australia-wide. Most orders arrive within 3–7 business days. You'll receive a tracking link via email once your order has been dispatched.

Do you offer free shipping?

Yes, free express shipping on all orders Australia-wide, no minimum spend required.

Can I track my order?

Yes. Once your order is dispatched you'll receive a confirmation email with your tracking link. If you haven't received it within 24 hours of ordering, check your spam folder or contact us at hello@biorhythm.life

What is your return policy?

We offer a 30-day hassle-free return policy on all orders. If you're not completely satisfied, we'll make it right — no questions asked.

How do I initiate a return?

Email us at hello@biorhythm.life with your order number and reason for return and we'll take care of the rest

Can I change or cancel my order?

If your order hasn't been dispatched yet we can make changes or cancel it. Contact us immediately at hello@biorhythm.life and we'll do our best to help

My order arrived damaged, what do I do?

Take a photo of the item and packaging and email it to hello@biorhythm.life with your order number. We'll send a replacement or issue a full refund straight away

Where are your products sourced from?

Every product we carry is carefully selected and held to a high standard, chosen for quality, safety, and real results

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay

Is my payment information secure?

Yes. All transactions are processed through Shopify's secure encrypted checkout. We never store or have access to your payment details

The Biorhythm Standard

Every product is held to the highest standard — carefully selected to support your body, not burden it.

Clean Ingredients

No toxins, no fillers, nothing your body doesn't need.

Science-Backed

Every product selected for proven biological benefit.

Rigorously Sourced

Tested before it ever reaches you.

Built to Perform

Tools for people who take their health seriously.

Optimised for Results

Every detail designed to work with your biology, not against it.